+351219247680
geral@hiporobalo.pt


Buy at HipoRobalo.pt

To place your order on HipoRobalo.pt you must follow the following steps:

1. Add products to Your Shopping Cart

Choose the products you want to buy by browsing the website or by using the search field. When you find the product you want just click on "Add to Cart". If you want to continue shopping, you can add more items to your cart. At any time you can view the products in your cart, as well as change their quantity.

In the shopping cart, you can also simulate shipping costs depending on the location and the payment method you want.

2. End order

You can finalize your order without registering or if you are already registered, just login with your email and password, this way you can use the user data already inserted in previous purchases.

3. Destination and Payment Method

Choose the shipping address (to home delivery option) or store pickup and the billing details.

4. Payment type

Choose the payment type you want. See our available payment methods in the next question.

5. Confirm order

You'll need to confirm your order, delivery and billing details, payment and delivery type. After checkout, you will receive an email with the confirmation of your order. You can check the status of the order in your customer area.

The order will only be processed once payment is confirmed.

If you need any help, just contact us.

Bank Transfer

Transfer the order value to the following IBAN (Millenium bcp):

PT50 0033 0000 45452832107 05
BIC/SWIFT: BCOMPTPL

Please insert the order number in payment description and send the payment proof to geral@hiporobalo.pt
The order will be processed after payment confirmation.

 

Paypal | Credit or Debit Card

If you select this method of payment, you will be redirected to the PayPal website through the button: "PayPal - Buy Now", that will appear at the end of the order process and in the confirmation email of the order. If you have a PayPal account you should access with your credentials to complete the payment.

If you do not have a PayPal account, you can also make your payment with your debit or credit card by choosing the option: "Pay with bank account or credit card" on the PayPal website.

The order will be processed after payment confirmation.

Minimum order value: 5€

 

ATM Reference

If you decide to pay with ATM Reference, an entity, a reference, and your order value will be generated automatically, which can be settled at any ATM box or through the homebanking service.
Example:
Entity: 12133
Reference: 344 xxx xxx
Amount: "€€, €"
The order will be processed after payment confirmation.

Minimum order value: 5€

In Store

The in-store survey is free. For items with availability in stock, purchases until 2:00 pm (business days) the order is ready the next morning. You will be contacted via email as soon as you are available to get up. If you have any questions do not hesitate to contact us.

HipoRobalo Store  

  • Adress: Estrada da Cavaleira - Centro Empresarial Amoet Arm. O 2710-728 Sintra - Lourel - localização 
  • Hours: dias úteis das 9h às 19h.

 

Home Delivery

The following costs and deadlines are given depending on the location where you want to receive your order:

Location Costs Deadline
 Portugal Continental

 3,5€ or Free to Order from 100€

 Items in stock, next business day delivery *

 Portugal Islands (Madeira, Açores)

 10€ up to a maximum of 10 kg. If the order exceeds this weight will be later contacted by HipoRobalo.

 from 3 to 7 working days depending on the Island

 International  info soon  info soon

* Orders until 14h (on working days), with payment made or with the sending of proof of payment.

Note: delivery times for orders are estimated taking into account:

Availability of the item (In stock, Availability in the manufacturer);
The time when the payment of your order is made;
The chosen shipping option.

 

CUSTOM TAXES

Orders sent to countries belonging to the European Union (EU) are not subject to taxes and fees, according to the rules of the free movement of goods and products of the EU.

However, there are areas in the EU that are tax-exempt (VAT) considered non-EU, subject to customs control.

Denmark: Faroe Islands
Germany: Buesingen, Helgoland Island
Finland: Aland Islands
Spain: Canary Islands, Ceuta and Melilla, Andorra
Greece: Month Athos
Italy: Campione d'Italia, Livigno, territorial waters of Lake Lugano
United Kingdom: Guernsey, Jersey, Gibraltar

 

Orders sent outside the EU may be subject to customs duties and taxes. Taxes and fees vary depending on the country of destination. Therefore, HipoRobalo does not control them and can not provide estimates about them. The orders sent by us will be duly broken down with the values ​​declared in full. The taxes and customs duties are the responsibility of the buyer, HipoRobalo will not accept any responsibility for these.

If you are outside the EU and wish to place an order, please send us an e-mail with the references and quantities you want and we will send you a proposal for delivery with the shipping costs included. In this way, you can then get an estimate of the customs costs that you may have.